Electricity and natural gas are essential products, and Electrabel offers them at the best price on the market. Each category of customers has specific requirements that Electrabel takes into account. It proposes a differentiated offer to its customers. The basic products are supplemented by services offering added value. These services are adapted to the needs of each type of customer: comfort for residential customers, tailored solutions for business customers and an individual approach for large companies.
To meet its customers' requirements as closely as possible, the company calls on its European network of subsidiaries and partnerships with local operators. Electrabel aims to achieve in Europe a volume of sales of 200 TWh by 2009.
Deregulated markets for electricity and natural gas
All customers in the European Union are now free to choose their electricity and natural gas supplier. Regulatory bodies have been set up to make sure the market works correctly.
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